Frequently Asked Questions

Q. What does the Area Agency on Aging do?

A. The AAA is a regional non-profit organization serving:

        -persons 60 years of age & older

        -persons who provide care for older adults

        -grandparents raising children.

The AAA works for older adults by:

        -representing their interests before public officials

        -assessing their needs & developing programs accordingly

        -administering federal & state funds in support of community-based services

Services provided by the AAA:

        -linking older adults & their families to local services

        -helping older workers seeking employment & training

        -advocates for residents of Long Term Care facilities

Q.  Where can I get help applying for Illinois Circuit Breaker program?

A. The AAA can refer you to a service provider in your area.  Call toll free: 1-800-888-4456.

Q. Where can I get help to repair my home or build a ramp?

A. All areas in the East Central Illinois area have Senior Information Service providers.

         -They can advise you about home repair, renovation, handicapped accessibility & assistive devices.

         -They provide information to help maintain seniors in the least restrictive environment.

         -Contact AAA  at 1-800-888-4456 for your local Senior Information Service provider.

Q.  My Mother is moving here from another state.  I have to work & cannot take care of her. Where can I find affordable housing with supportive services?

A. Each of our 16 counties has a Case Coordination Unit.

        -They have professionals who can consult with you & your mother about options for housing, in-home care, etc.

        -They will also assist in finding appropriate organizations to provide needed services.

        -Another service provided in our area is Caregiver Advisor.

        -They can advise you about your role as a family caregiver.

Q. My father is being discharged from a nursing home against his will. Where can we turn for help?

A. The Long Term Care Ombudsman Program serves as advocates for residents in LTC facilities.

         -They can advise your father about his rights as a resident.

         -They will assist in filing the appeal of the involuntary discharge.

         -The Ombudsman program can be contacted at our toll free number (1-800-888-4456).